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How much will shipping cost?
Our U.S. shipping rates are as follows:
Order amount:
Shipping charge:
Under $50
$9.50
Between $50-$100
$10.50
Over $100
$11.50

I just placed my order. When will it arrive?
Continental U.S. orders ship twice a week from Kansas by UPS ground, allowing for a 24-hour turnaround time. The average shipping time is four business days. International orders may take up to five business days to process before shipping.

I don’t have a credit card. How else can I order?
All bookstore orders must be prepaid. You may send a check or money order to the following address: Florists' Review, P.O. Box 4368, Topeka, KS, 66604. Include your address information and the names of the books you wish to order with your payment. We are also able to offer "check by phone" service for those with active checking accounts.

I’m a wholesaler. Can I get special pricing?
Special pricing is available for those purchasing multiple quantities of the same book. Contact our wholesale account representative, Charlotte Pittman at cpittman@floristsreview.com, for more details.

I really need these books! Can I get expedited shipping?
Our books usually ship twice a week. We are not always able to ship books the same day, but we can offer 2-day or 3-day shipment rates. These rates are the current UPS prices for shipping by weight to your zone. You may ask for faster shipping using the “comments” line on your order form, but we do require authorization of the shipping cost before we will process the order. Please include a daytime phone number for fastest service.

The website won’t let me place the order. What should I do?
Some software does not interact well with our secure server. You may FAX the order to us at
785-266-0333. Please include a copy of the error message so we can continue to upgrade our system and make it easier for you to use. You may also call our toll-free number 800-367-4708.

How do I contact you if I have a concern about my order?
You may:
• email books@floristsreview.com
• FAX 785-266-0333, attn: Bookstore
• Call toll-free 800-367-4708 and ask for the Bookstore.

 


Florists' Review Enterprises, Inc.
PO Box 4368
Topeka, KS   66604

Phone: 800-367-4708
Local: 785-266-0888
Fax: 785-266-0333


©Copyright 2003 Florists' Review Enterprises  •  Site management by Tier One Media