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April 2013

• Thirty forgotten floral touches to suggest for add-on wedding sales.
  
  
• Wondering how your Valentine's Day sales compared to the average florist? Check out the results of our exclusive holiday sales survey.
  
  
  
• The 12 most lethal ways to kill employee morale.
  
  

March 2013

• Discover six tips to improve your team's performance.
  
  
• To discount or not to discount?
  Bob Phibbs, the Retail Doctor, reveals 10 types of merchandise to put on clearance.
  
  
• Take a quiz to determine your personality type,
  and use the results to improve your management style and sharpen your customer service skills.
  
  

February 2013

• What's your business's customer service level? Take a quiz to find out.
  
  
• Learn the basics of building gift baskets with a simple five-step process.
  
  
• Discover trends that will cause bricks-and-mortar retailers to lose sleep in 2013.
  
  

January 2013

• Start the year off right with 10 resolutions to maker your shop better in 2013.
  
  
• The "shop local" movement is hot. Discover how to create a local-business coalition in your area.
  
  
• Do you buy too much for your shop? Discover a simple test to find out if your business is "overbought."